Privacy Policy
Last updated: February 20, 2026
Thank you for using mySupermiya. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using mySupermiya, you agree to the terms described in this policy.
1. Information We Collect
We collect the following categories of information:
Personal Information
- • Full name
- • Email address
- • Phone number
- • Organization name and job title
- • Username and password (stored encrypted)
Usage Information
- • Login timestamps and session duration
- • Features accessed and pages visited
- • Device type and operating system
- • IP address and browser information
- • Error and crash reports
Business Data
- • Sales and deal records
- • Contact lists and customer information
- • Analytics and reporting data
- • Bot and CRM integration data
2. How We Use Your Information
The information we collect is used for the following purposes:
- ✓Providing and improving our platform services
- ✓Managing your account and ensuring security
- ✓Delivering technical support and customer service
- ✓Complying with legal obligations and service terms
- ✓Sending important updates and notifications
- ✓Analyzing platform performance and usage patterns
3. Data Storage and Security
The security of your data is our top priority. We implement the following measures to protect your information:
🔐 Encryption
All data is transmitted over TLS/SSL and stored using AES-256 encryption.
🛡️ Access Control
Only authorized personnel have restricted access to your data.
💾 Backups
Data is regularly backed up with reliable recovery capabilities.
📊 Monitoring
Systems are monitored 24/7 and suspicious activity is detected immediately.
4. Sharing Your Information
We do not sell your personal information. Data may be shared with third parties only in the following circumstances:
- →Service Providers: Trusted partners who support our infrastructure (hosting, email services, etc.).
- →Legal Requirements: When required by law, court order, or government authorities.
- →With Your Consent: In cases where you have given us explicit permission.
5. Your Rights
You have the following rights regarding your personal data:
Right to Access
Request and receive a copy of the data we hold about you.
Right to Rectification
Update inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal data.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restriction
Limit or stop the processing of your data.
6. Cookies
Our platform uses cookies to manage sessions and improve your experience. Cookies can be disabled in your browser settings, though this may limit certain platform features. We do not use third-party advertising cookies.
7. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, it will be deleted promptly.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. We will notify you of significant changes via email or an in-platform notification. The updated policy takes effect on the date it is published on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us: